Privacy Policy eng


Intellectual property

Riboldi Zamak contents-for example: photographs, works, images, videos, drawings, documents, logos and any other published material, in any format, including colours-are protected by copyright and by any other intellectual property right. Total or partial reproduction by any means is prohibited unless expressly authorised in writing. MICHELE DONINI has the exclusive right to prohibit or authorise total or partial reproduction of this Site contents.

Links from https://www.riboldizamak.i to other websites

Riboldi Zamak site may contain hypertext links to other websites and, due to the very nature of the technology used, we are not responsible for the contents of the websites to which we provide our links. Please pay attention when external websites are reached by following the links on the Site Please carefully read the terms and conditions of use and privacy regulations.

Links to

Our policy is to enable the activation of links to our Sites. We reserve the rights to oppose the activation of direct links to our Sites and request their removal.

Website content management

Riboldi Zamak has adopted any security measure necessary to ensure its users that all the contents of this Site is accurate and reliable and does not contain incorrect or outdated information. However, no responsibility is assumed towards users for the accuracy and completeness of the contents published except for their liability for fraud and gross negligence and unless the law requires otherwise.

Riboldi Zamak cannot guarantee its users that the Site will continuously operate, without interruptions and in the absence of errors or malfunctions, due to the Internet connection and its very nature. In case of difficulty, please contact our customer service.

PRIVACY POLICY – Riboldi Zamak

Information on the treatment of the personal data to the senses of 13 of the EU Regulation 2016/679

Dear User,

Sole trader Riboldi Zamak, VAT number 01935160984, established in Via delle Orchidee 22 Moniga d / G (BS) – 25080, as Data Controller (hereinafter “Riboldi Zamak” or “Data Controller”) considers the privacy and the protection of Personal Data one of the main objectives of its activity.

This document has been drawn up pursuant to art. 13 of the EU Regulation 2016/679 ( hereinafter “Regulation”) as an instrument of information and training about our Privacy Policy; We therefore invite you, before communicating any personal data to the Data Controller, to carefully read this Privacy Policy as important information on the protection of your personal data are contained.

The current Privacy Policy:

– is understood as referring to the website ( hereinafter “the Site”);

– is an integral part of the Site and the services provided;

– is provided pursuant to art. 13 of the Regulation to  to those who interact with the web services of the Site.

Your personal data processing will be based on principles of correctness, lawfulness, transparency, limitation of purposes and conservation, minimization and accuracy, integrity and confidentiality, as well as the principle of responsibility pursuant to art. 5 of the Regulation. Your personal data will therefore be processed according to the legislative provisions of the Regulation and the confidentiality obligations provided for therein.

The personal data processing refers to any operation or set of operations, carried out with or without the aid of automated processes and applied to personal data or sets of personal data, such as collection, registration, organisation, structuring, conservation, adaptation or modification, extraction, consultation, use, communication by transmission, dissemination or any other form of provision, comparison or interconnection, limitation, cancellation or destruction.


1. Data controller

2. Personal data subject to processing

a. Browsing data

b. Data voluntarily provided by the user

c. Third-party data provided voluntarily by the user

d. Cookies

3. Purpose of the processing

4. Legal basis and mandatory or optional nature of the processing

5. Recipients of Personal Data

6. Transfer of Personal Data

7. Storage of Personal Data

8. Rights of the interested party

9. Changes

1. Data Controller

The data controller is Riboldi Zamak, as defined above.

2. The personal data being undergoing processing

We inform you that, during browsing,  Riboldi Zamak will process personal data that may consist of an identifier such as a name, an identification number, an ID or one or more characteristic elements of physical, physiological, mental and economic, cultural or social identity suitable to make the interested subject identified or identifiable (hereinafter only “Personal Data”).

Here are the  Personal Data processed through the Site:

a. Browsing data

The computer systems and software procedures used to operate the Site acquire, during their normal operation, some Personal Data whose transmission is implicit in the use of Internet communication protocols. It concerns information that is not collected to be associated with specific individuals, but by their own very nature could, through the processing and association with data held by third parties, allow users to be identified.

This category of data includes IP addresses or domain names of computers used by users who connect to the site, URI addresses (Uniform Resource Identifier) of requested resources, the time of the request, the method utilized to submit the request to the server, the size of the file obtained in reply, the numerical code indicating the status of the response from the server (successful outcome, error, etc..) and other parameters related to the operating system and the users.

This data is used only to obtain anonymous statistical information on the Site and to check its correct functioning , to allow – given the architecture of the systems used – the correct provision of services, for reasons of security and assessment of responsibility in the event of hypothetical computer crimes against the Site or third parties. Data is usually deleted after sixty days.

b. Data supplied voluntarily by the user

The Website grants users the opportunity to voluntarily provide Personal Data, for example by filling in a contact form, by requesting services or information, by freely choosing to explicitly and voluntary send e-mails to the addresses indicated on the Website, etc. This Privacy Policy is also intended for the processing of Personal Data voluntarily provided through the Site.

c. Third-party data voluntarily provided by the user

When using some services of the Site, a processing of third-parties Personal data supplied by you to Riboldi Zamak may occur. In this case, you are an independent Data Controller and you assume all legal obligations and responsibilities. In this case, you therefore fully indemnify us against any  complaint, claim, request for damages in consequence of the processing, etc. that we might receive from third parties whose Personal Data is processed through the functions of the Site, in violation of the applicable personal data protection laws.

In any case, if you provide or otherwise process Personal Data of third parties while using the Site, you guarantee  from now – by assuming all related responsibilities – that this particular processing hypothesis is based on an appropriate legal basis according to the art. 6 of the Regulation (Lawfulness of the processing) which legitimizes the processing of such Personal Data.

3. Purposes and methods of processing

Your Personal Data will be processed, with your consent if necessary, for the following purposes, if applicable:

a. allow the provision of the requested services (such as, for example: contact request, a “Demo” or a quote, subscription to a Newsletter, request for information or enrolment in training courses, request to send documentation or permission to download it from the Site, reporting of misconducts, accessing the reserved area),  browsing the Site;

b. finding specific request to Riboldi Zamak;

c. carry out marketing activities, such as compiling statistics and market research, sending you information and promotional material concerning Riboldi Zamak activities, products and services.

According to the provision of the Guarantor Authority for the protection of Personal Data “Guidelines on Marketing and against Spam – 4 July 2013 – 4 July 2013 [2542348]”, if you decide to give your consent to receive information related to Data Controller’s promotional activities , including market research, we inform you that such activities may be exercised, as required by the current regulations, by means of paper mail, telephone (“traditional methods”), e-mail, sending text messages and use of social networks (“automated methods”). We also inform you that you can decide, at any time, to revoke the consent previously issued by traditional or automated means, by communicating it to the Data Controller, without any formality, by writing to If, in any case, you want to object to the processing of your Data for the purposes of marketing carried out using the means indicated herein, you may do so, at any time, by contacting the Data Controller by writing an email to, without affecting the lawfulness of the processing, based on consent given before revocation;

d. create user profiles, analysing   all preferences, habits, interests and choices expressed through the use of the Site and the services offered, and, if necessary, with the use of profiling cookies, in order to be able to send you material and commercial communications and personalised promotions on all Riboldi Zamak  services (“profiling”);

e. implement any obligations required by applicable laws, regulations or EU legislation, or any other requests from the authorities;

f. statistical purposes, without the possibility to trace your identity;

g. carry out direct marketing via e-mail for products and services similar to those of your interest (including: demo, material or documentation that can be downloaded from the Site), unless your express refusal to receive such communications, which you may express when requesting services or on subsequent occasions by sending an email to

h. Riboldi Zamak will also use personal data for administrative and accounting purposes and for the execution of contractual obligations towards users which form part of its customers.

Personal data provided through service or products registration form can be processed by Riboldi Zamak by using automated tools. Riboldi Zamak has the possibility to process such data in aggregate form, in compliance with the measures prescribed by the Guarantor Authority and by virtue of the specific exemption from the consent provided by the same, for analysis and electronic processing (e.g. classification of the entire clientele through homogeneous categories for service, consumption and expenditure levels, etc.) aimed at periodically monitoring the development and economic performance of Riboldi Zamak activities, controlling and improving the related industrial and commercial processes, services  and designing and implementing commercial communication campaigns.

We adopt specific security measures designed to prevent loss, non-authorised processing and illicit or improper use of Personal Data.

The processing of Personal Data provided by users may also be carried out by companies, consortia and other bodies appointed as Data Controllers according to art. 28 of the aforementioned EU Regulation, which, on behalf of Riboldi Zamak, provide specific processing services, or related, instrumental or support activities.

4. Legal basis and mandatory or optional nature of data processing

The legal basis for the processing  of Personal Data for the purposes referred to in section 3.a. and 3.b. is the art. 6 (1) (b) of the Regulation (“[…] the processing is necessary for the performance of a contract to which the data subject is party  or to take steps at the request of the data subject, prior to entering into a contract”), as the processing is necessary for the provision of services or to respond to demands by the interested party.

The provision of Personal Data for these purposes is optional but failure to provide such data would make it impossible the proper functioning of the services requested or to fully meet your requests.

The processing carried out for the marketing purposes referred to in section 3.c is based on the release of your consent according to art. 6(1) (“the data subject’s consent to the processing of his personal data for specified purposes”) which might be collected through specific check-boxes or through the cookie banner, or on the legitimate interest of Riboldi Zamak according to art. 6 (1) (f) (“[…] processing is necessary for the purposes of the legitimate interests pursued by the Data Controller”). The provision of your Personal Data for these purposes is therefore optional and does not affect the use of the services. If you want to object to the processing of your personal data for marketing and profiling purposes, you may do so, at any time, by writing an email to

The processing of your Personal Data referred to in section 3.e. represents a legitimate processing of personal data according to art. 6 (1) (c) of the Regulation (“[…] processing is necessary for compliance with a legal obligation to which the Data Controller is subject”).

It should be noted that the processing referred to in section 3.f. it is not executed on Personal Data and therefore can be freely performed by Riboldi Zamak.

The processing of your personal data for the purpose referred to in section 3.g. represents a legitimate processing according  to the applicable legislation in force concerning the protection of Personal Data, which does not require your consent. You may object to the processing of your Personal Data for this purpose, both while requesting the products and services available on the site  or during any other prior or later communication by the Data Controller, by writing to

5. Recipients of Personal Data

Your Personal Data may be shared, for the purposes referred to in section 3 above, with:

a. subjects that operate as Data Controllers: i) persons, companies, associations or professional studies providing services or assistance and consultancy activities to Riboldi Zamak in administrative and legal matters, concerning  the provision of services; ii) subjects with which it is necessary to interact for the provision of services (for example hosting providers, including OVH, which operates as Data Processor) or subjects delegated to perform technical maintenance activities (including maintenance of the network devices and electronic communication networks); collectively known as “Recipients”;

b. subjects, entities or authorities to which it is mandatory to communicate your Personal Data pursuant to legal provisions or orders from the authorities or in the case of reporting of misconducts to investigate complaints and identify the source of messages received from users;

c. persons authorized by Riboldi Zamak to process the Data to carry out activities strictly related to the provision of services; such persons are committed to confidentiality or have an adequate legal obligation of confidentiality (e.g. Riboldi Zamak employees);

d. trade partners, only after you have given your specific consent.

6. Transfer of Personal Data

The Data Controller won’t transfer your Personal Data outside the European Economic Area.

Personal data is recorded and stored on electronic databases located in Italy, in countries belonging to the European Economic Area (EEA) which guarantee an adequate level of data protection.

7. Storage of Personal Data

The Personal Data processed for the purpose referred to in section 3.a. and 3.b. will be kept for the time strictly necessary to achieve those purposes. In any case, since these are processing carried out for the services provision, Riboldi Zamak will process the Personal Data up to the time allowed by the Italian legislation, to protect its own interests (Art. 2946 of the Civil Code and subsequent amendments).

Personal Data processed for the purposes referred to in Section 3.c. and 3.d. will be processed until your consent is revoked.

Personal Data processed for the purposes referred to in Section 3.e  will be stored for the period of time envisaged by the applicable laws.

Personal Data processed for the purposes referred to in Section 3.g  will be processed until your opposition to such processing

More information about the data retention period and the criteria used to determine this period can be requested by sending an email to:
In any case, the possibility for Riboldi Zamak to keep his Personal Data for the time allowed and admitted by Italian law for the protection of his interests (Article 2947 (1) (3) of the Civil Code) is reserved.

8. Rights of the interested party

According to the art. 7 of the Privacy Code and art. 13 GDPR the user has the right to obtain from the Company as controller of the data processing the confirmation of the existence or not of Personal Data concerning him, even if not yet registered, and its communication in intelligible form.

The interested party has the right to ask Riboldi Zamak about:

  1. the source of the personal data;
  2. the purposes and methods of processing;
  3. the logic applied when the data is processed with the use of electronic instruments;
  4. the identity of  Data Controller, Data Supervisors and of the representative designated;
  5. the parties or categories of parties to which the personal data can be transferred or which could learn of them as designated representatives of the State, processing officers, or processors.

According to articles 15 and following of the Regulation, you also have the right to ask Riboldi Zamak, at any time, to access your Personal Data, to rectify or cancel them or to object to their processing according to art. 21 of the Regulation; you also have the right to request the restrinction of the processing in the cases provided for by art. 18 of the Regulation  and to obtain your data in a structured and commonly used electronic format, according to art. 20 of the Regulation.

Applications for access to documents shall be made in writing, by sending an email to:

You are always entitled to lodge a complaint with the competent Control Authority (Guarantor for the Protection of Personal Data), according to art. 77 of the Regulation, if you consider that the processing of your Personal Data is contrary to the legislation in force.

9. Changes

The Data Controller may modify or simply update this site Privacy Policy, in part or completely, even owing to variations of the laws and regulations that govern this matter and protect your rights.
Any changes and updates will be notified to users on the website home page. Then please regularly visit this section to know any recent and updated version of this Privacy Policy to keep update with all the information we collect and use.


The Riboldi Zamak website collects information that may refer to the user and his preferences, or the Internet access device (computer, tablet or mobile phone), and is mainly used to adapt the site operation to the user’s expectations, providing a better browsing experience and sending customised promotional messages.

Continuing browsing, the user automatically agrees to the use of cookies according with this “Cookies policy” statement.

Definitions, characteristics and application of the statement

Cookies are small text files stored on computer hard drives and are re-transmitted to the same sites at the next visit. A site remembers, through the use of cookies, all user’s actions and preferences (such as, for example, login data, the chosen language, font sizes, other display settings, etc.) so that they should not be indicated again at the next visit on the same site or simply while browsing from one page to another. Cookies are used to perform computer authentication, session monitoring and storage of information regarding the user’s activities while accessing a site and may also contain a unique identification code to track the user’s browsing within the site itself for statistical or advertising purposes. During browsing, the user can also receive on his computer or device some cookies from sites or web servers other than the one he is visiting ( third-party cookies). Some operations could not be carried out without the use of cookies, which sometimes are therefore technically necessary for the proper functioning of the site.

There are different types of cookies, depending on their features and functions, and they can be stored within the user’s computer or device for different periods of time : session cookies,  which are definitely deleted when the browser is closed; persistent cookies, that remain on the user’s device until a specific deadline.

According to the legislation in force in Italy, an express consent of the user is not always required for the use of cookies “Technical cookies” do not require this consent, which are those used for the purpose of transmitting a communication over an electronic communication network, or to the extent strictly necessary to provide a service explicitly requested by the user. These cookies are actually indispensable for the proper functioning of the site or necessary to perform activities requested by the user.

Among the technical cookies, which do not require an express consent for their use, the Italian Data Protection Authority ( Provision for the simplified procedures for the identification and the acquisition of consent for the use of cookies of the 8th May 2014 and subsequent clarifications, hereinafter as “Provision”)also includes:

• analysis cookies when used directly by the site manager to collect information, in aggregate form, on the number of users and how they visit the site;

• browsing or session cookies ( to authenticate );

• functional cookies which allow the user to browse according to selected criteria (for example, the language, the products selected for purchase) in order to improve the service provided.

“Profiling cookies” are those aimed to create users profiles  in order to send customised advertising messages in line with the preferences shown by the user while browsing; in this case a prior consent is required.

Subject to the above, here are all the cookies we use within our Site and for other online services:

1.  Essential cookies

These cookies are necessary for the proper functioning of the Site and to use and / or improve all the different functions and / or services requested. Without these cookies it would not be possible to manage and automate, merely as an example.

PLEASE NOTE: by disabling technical and / or functional cookies, the Site may not be accessible or some services and functions of the Site may be unavailable or couldn’t properly function and you may have to change or manually enter some information or setting preferences each time you visit the site.

2. Analysis cookies

These cookies allow to finalize our websites by monitoring and analysing users’ behavior and creating their profiles in order to make improvements and facilitate browsing

For example, analytics cookies can help us to track the pages frequently visited by the users, their preferences, which products have already been viewed to avoid any repetition, if the advertising that is published on the website is effective or not and what difficulties the user may meet while browsing the site

Riboldi Zamak also uses the web analytics service “Google Analytics” provided by Google, in order to analyse how the websites are used


It is possible to have further information about  Google Analytics service and the procedures to follow to disable cookies by visiting: http: // // / analytics / devguides / collection / analyticsjs / cookie-usage

These data does not allow us to personally identify you : all the data collected is aggregated and  anonymous.

3. Advertising and behavioural  targeting cookies

Riboldi Zamak uses these cookies to collect data on browsing habits and user’s preferences in order to develop a specific profile aimed to customise the commercial offer and carry out market research or distance selling.

Within paid online services, these cookies represent  valuable tools to allow Riboldi Zamak to carry out a continuous product  improvement and to offer efficient services with features able to meet any users’ need.

The user can refuse this category of cookies by using the opt-out tool provided on the settings page of the browser used, or according to what is specified herein.

4. Third-party and social media cookies

Our website may allow the use of third-party cookies aimed to collect information about the user’s browsing, in particular, within our website.

Some pages on our website are characterized by the presence of “social plug-ins”, which allow us to share our content on social media networks, such as Facebook and Instagram.

These are cookies- including profiling cookies- from websites or web servers other than Riboldi Zamak Site, used for the purposes of such third parties It is specified that these third parties- which are listed below with related links to privacy policies- are independent Data Controllers of the data collected through the cookies they use; you will actually have to refer to their privacy policy for the processing of Personal Data and related consent forms (selection and de-selection of the respective cookies), as specified in the aforementioned Provision. It should also be noted that Riboldi Zamak does its utmost to track cookies on its Website. Concerning all those third parties that send cookies through our Website, we provide the following links to the related privacy policies: such third parties are responsible, as already pointed, to provide their Privacy Policies and collect your consent, according to the Provision. Such responsibility refers not only to all those cookies directly sent by third-party , but also to all other cookies eventually sent through our Site by virtue of the use of the services provided by those third-parties. MICHELE DONINI does not have the possibility to exercise any control and doesn’t even know the features nor the purposes of all these cookies sent by the aforementioned third parties’ service providers.

Here are the links to information on third-party cookies:

• Google:

• Facebook:

• YouTube:

• Linkedin:

• Twitter:

All the cookies sent by Riboldi Zamak through the Website are detailed in the following link:  DA CREARE

How to view and edit cookies through the Browser

You can select which cookies to authorize through the specific procedure described below:, and authorising, blocking or deleting (in whole or in part) the cookies through the specific functions of your browsing program (the browser): however, when all or some of such cookies are disabled, the Site may not be available for consultation or some services or certain functions of the Site could be not available or do not properly function and / or the user may be forced to change or manually enter certain information or choose preferences during each visit:

• Internet Explorer

• Firefox

• Chrome

• Safari

The data collected through cookies will be stored according to their very nature: session cookies expire when the user closes the browser, persistent cookies have typical expiration dates which, with  exceptions, do not exceed 20 days.

These data will be processed exclusively within the scope of the aforementioned purposes and may be communicated only to subsidiaries, holding, affiliated or, in any case, connected companies.

Respecting all security measurements, your data may also be communicated to Authorities of Public safety and other public and private subjects for the fulfilment of obligations provided for by law, including of a fiscal, administrative, financial and any similar nature. Under no circumstances, these data will be disclosed.

Respecting the principles of necessity, proportionality and purpose limitation, your data will not be stored for longer periods than those indispensable for the fulfilment of the aforementioned purposes and, therefore, for the service offered or the specific laws.

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